department of consumer affairs investigator

View COVID-19 Information. At the Department of Consumer Affairs (DCA), we’re committed not only to hiring but to retaining a diverse workforce free from discrimination. This is the working supervisory level in the series. If violations are found, license holders can face discipline that includes probation, suspension or revocation of a license, fines and citations, letters of reprimand, or cease and desist orders. Investigations Division. Scams can be large or small, simple or sophisticated, but the people behind them have two things in common. Knowledge of: All of the above, and techniques and methods used in administering specialized investigative and enforcement programs, in implementing training programs and in exchanging information with multi-jurisdictional agencies; current management theories and methods of evaluation, organization and functions of the Department of Consumer Affairs, and other local, State and Federal agencies. Please enable scripts and reload this page. This is the entry, training, and full journey level in the series. Complaints are referred to the Department of Consumer Affairs (DCA), Division of Investigation’s field office closest to the area of the state where the incident occurred. They want to steal your money and avoid being caught. State law also requires California Security Prescription Forms to be produced by printers licensed by the California Department of Justice: California Security Prescription Printers Program. The website combines emergency response and recovery information into a single place for easy access for users. I worked at California Department of Consumer Affairs full-time Pros Great hours for an investigator position, definitely well worth balancing a work/family life. Contact Us . Incumbents may assist the Chief in planning, developing and directing a statewide investigative program/operations; act in the absence of the Chief; and may act as liaison with related law enforcement and allied agencies. Below you will find information about consumer assistance and financial education resources available from us. CalHR Grievance Procedure Under the Americans with Disabilities Act, CalHR Chief Deputy Director Adria Jenkins-Jones, CalHR Tribal Liaison and Tribal Consultation Policy, Public Announcements - January to June 2018, Public Announcements - July to December 2018, Business Service Assistant (Specialist) Examination, Appeal of Denial of Merit Salary Adjustment, Appeal of Layoff or Demotion in Lieu of Layoff, Request for Reinstatement after Automatic Resignation (AWOL), Request for Reinstatement after Automatic Resignation of Permanent Intermittent Employee (AWOL PI), Final Decisions on Appeal of Denial of Merit Salary Adjustment, CalHR Case Number 14-S-0106: Appeal of Denial of Merit Salary Adjustment, Final Decisions on Petition to Set Aside Resignation, CalHR Case Number 14-G-0055: Petition to Set Aside Resignation, Final Decisions on Request for Reinstatement After Automatic (AWOL) Resignation, CalHR Case Number 14-B-0132: Request for Reinstatement After Automatic (AWOL) Resignation, Unit 1 - Professional, Administrative, Financial, and Staff Services, Unit 3 - Professional Educators and Librarians, Unit 7 - Protective Services and Public Safety, Unit 11 - Engineering and Scientific Technicians, Unit 16 - Physicians, Dentists, and Podiatrists, Unit 19 - Health and Social Services/Professional, Unit 21 - Educational Consultant and Library, Calendars for Alternate Work Week Schedules, Basic Group Term Life Insurance - Excluded Employees, Basic Group Term Life Insurance for Excluded Employees Enrollmen, COBRA (Consolidated Omnibus Budget Reconciliation Act), Dental Procedure Costs - Preferred Provider Option (PPO) Plans, Open Enrollment Frequently Asked Questions, Vacation vs. EXAMINATION INFORMATION Preview of the Special Investigator Training and Experience Evaluation PREPARING FOR THE EXAMINATION Contact Us . Search Department of Consumer Protection. (Experience in California state service applied toward this requirement must include at least two years performing duties of a class at a�level not less than that of Investigator, Department of Consumer Affairs, Range C.); and. This series specification describes four Investigator, Department of Consumer Affairs, classes used by the Department of Consumer Affairs. Such persons are not eligible to compete for, or be appointed to, positions in this class. Ability to: All of the above, and plan and conduct independently the most sensitive and complex investigations; effectively make use of computerized data and discern patterns of fraud; apply laws and rules of evidence to specific situations; effectively develop and control confidential informants and paid operatives; provide technical advice and assistance to, and conduct training for, appropriate law enforcement and allied health agencies; speak effectively before groups; coordinate multi-agency investigations; function in�a lead capacity; provide field training; and act as evidence custodian. The South Carolina Department of Consumer Affairs aims to protect consumers from inequities in the marketplace through advocacy, complaint mediation, enforcement and education. Each license record will reflect if a license is current, expired, or has been subject to disciplinary action like suspension or revocation. These courses must also be completed prior to the completion of the probationary period of the respective class. 625, SCEANRIO 4 – WRONG APPROPRIATE LIST - Initial Notice, SCENARIO 1 - GOOD FAITH UNLAWFUL APPOINTMENT BEYOND THE 1-YEAR STATUTE, SCENARIO 2 - NOT REACHABLE ON CERTIFICATION LIST - Final Determination, SCENARIO 2 - NOT REACHABLE ON CERTIFICATION LIST - Initial Notification, SCENARIO 2 - NOT REACHABLE ON CERTIFICATION LIST - Preliminary Determination, SCENARIO 3 - INELIGIBLE TRANSFER - Final Notice, SCENARIO 3 - INELIGIBLE TRANSFER - Initial Notice, SCENARIO 3 – INELIGIBLE TRANSFER - Preliminary Determination, SCENARIO 4 - WRONG APPROPRIATE LIST - Final Determination, SCENARIO 4 – WRONG APPROPRIATE LIST - Preliminary Determination, Template - Final Determination of Unlawful Appointment (Bad Transfer), Template - Good Faith Unlawful Appointment Beyond the 1-Year Statute, Template - Initial Notification of Potential Unlawful Appointment, Template - Preliminary Determination of Potential Unlawful Appointment (Minimium Qualifications Not Met), Unlawful Appointment Investigation Delegation, Unlawful Appointment Investigation Delegation Agreement Template, Unlawful Appointment Letter Templates and Samples, Unlawful Appointment Process for Non- Delegated Departments, Delegation Project Frequently Asked Questions, Personnel Functions ("Who Does What - SPB/DPA"), Introduction to Key Performance Indicators, Part 1 - Identify and Prioritize Key Positions, Workers' Compensation and Reasonable Accommodation for HR Professionals, CalPERS Retirement Options for CEA and Exempt Appointments, Coverage and Costs for Certain Procedures - Indemnity and Paid Provider Option (PPO), Coverage and Costs for Certain Procedures - Prepaid Plans, Retiree Group Legal Services Insurance Plan, Investigator, Department of Consumer Affairs (abolished 05/07/2015), Senior Investigator, Department of Consumer Affairs, Supervising Investigator I, Department of Consumer Affairs, Supervising Investigator II, Department of Consumer Affairs, Investigator, Department of Consumer Affairs. Click here to see the gallery and to learn more about NDEAM: https://thedcapage.blog/2020/10/14/october-is-national-disability-employment-awareness-month-2/. Consumer Assistance Our toll-free telephone line, (800) 952-5210, is staffed Monday through Friday from 8:00 a.m. to 4:50 p.m. except the first and third Wednesday of each month when we open at 8:30 a.m. BreEZe is a fast and secure way to avoid delays caused by external factors beyond the Bureau's control. Please update your bookmarks. All Florida Department of Agriculture and Consumer Services offices are currently closed to the public until further notice. Since 1975, the County of Los Angeles Department of Consumer and Business Affairs (DCBA) has been the local consumer protection agency serving Los Angeles County. Career Credits will not be added to the final score for this exam, because it does not meet the requirements to qualify for Career Credits. A website for the State of California, Department of Consumer Affairs, Bureau of Security and Investigative Services You will receive a notification regarding your adjourn date. The main responsibility of the OCP is to enforce the Consumer Fraud Act and its regulations. 18. This Cyber Safe NJ website, maintained by the Division of Consumer Affairs, provides useful tips to help consumers take an active role in protecting themselves and their information in the online world. Please turn on JavaScript and try again. This section provides information and resources to current DCA board and committee members and those interested in becoming appointed to serve as a DCA board or committee member. Apply laws and rules of evidence to specific situations. 2. Existing law provides that peace officers be either a U.S. citizen or a permanent resident alien who is eligible for and has applied for U.S. citizenship at least one year prior to the final file date for this examination. Read the scam alert and learn the precautions you should take to avoid becoming a victim. Click here to view the new site. Division of Licensing Regional Offices have reopened to the public. 17. Two years of experience in the California state service performing the duties of a Investigator, Department of Consumer Affairs, Range C. Experience: Three years of progressively responsible experience as a peace officer involved in civil or criminal investigative work, including or supplemented by at least one year of supervisory experience in an investigative assignment. Incumbents plan, organize and direct a staff of investigators assigned to a geographical area in a region; provide assistance to high-level staff in the development of policies and procedures; may be assigned to headquarters to assist a superior in planning, developing and directing a major investigative program; may be assigned Internal Affairs, Special Investigation and background investigative duties; may act as liaison with related law enforcement and allied agencies; may perform other administrative duties; and prepare reports and correspondence. The NYC DCA enforces, without limitation, the New York City Administrative Code and the Rules of the City of New York. While mail and phone calls will be processed as quickly as possible, we recommend using our online services, or sending an email to the appropriate division/person instead. Consumer service representatives can answer consumer and licensee questions in 140 different languages, … Knowledge of: All of the above, and program policies and procedures. As a full journey level investigator, incumbents will work with a high degree of independence on complex and sensitive cases. Attention Licensees: The Department of Consumer Affairs (DCA) has learned of an attempted fraud scheme aimed at licensees of DCA’s boards and bureaus. October is National Disability Employment Awareness Month (NDEAM), a national campaign that raises awareness about disability employment issues. Additionally, the Office of Consumer Protection operates the Consumer Service Center, which is the central clearinghouse for consumer complaints and referrals. DCA is an educator – DCA educates consumers by giving them information they need to avoid being victimized by unscrupulous or unqualified people who promote deceptive or unsafe services. Mortgage Assistance Executive Order N-39-20 DCA Waiver Information, California Security Prescription Printers Program, https://thedcapage.blog/2020/10/14/october-is-national-disability-employment-awareness-month-2/, California Department of Consumer Affairs, Language & Americans with Disabilities Act Public Access. What are the Time Limits for Reinstatement? These classes are used for positions that conduct and supervise complex and sensitive administrative, civil and criminal investigations related to alleged violations against the vocational or professional licensees of the Department of Consumer Affairs, as well as criminal unlicensed activity. The Department of Consumer Affairs, or DCA, is a California state government department that is the umbrella organization over almost all California state licensing agencies, from the Medical Board of California to the California Board of Accountancy.. Call toll-free in SC: 1 ( 800 ) 952-5210 on the server easy for! 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About Disability employment Awareness Month ( NDEAM ), a National campaign that raises about... Is suspected, your case will be required to complete the supervisory course prescribed. Positions in this class responsibility of the importance of inclusive hiring practices in this class in addition to II. Investigates Consumer complaints and referrals employers of the OCP is to enforce Consumer... Evidence of unsatisfactory progress and cause for rejection during the probationary period openings at Department! Unsatisfactory progress and cause for rejection during the probationary period browser does not have JavaScript enabled,! And recovery information into a single place for easy access for users of college with a major criminal. To be submitted to the completion of two years of college with major... Browser on the server completion of two years of college with a high degree of on. 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